Sliderdock keeps crashing!

Summary:

Error every time Sliderdock tries to start up. Re-installing it did not fix the problem.

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Sliderdock keeps crashing!

Dreamsight (guest) 11 Jan 2011 00:31

Whenever Sliderdock launches a few seconds (if that) later it crashes.

Error message is nothing special or helpful.
"SliderDock has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." With single option "Close program".

Re-installation does not solve the problem.

Any suggestions?

Re: Sliderdock keeps crashing!

coderOmega 11 Jan 2011 01:08

In your other post, you said you were able to interact with SliderDock, how did you run it if it normally crash at launch?

Finding under what circumstances the application crash or not might help me find what causes this.
But because many people are able to run it without problem I have a suspicion that a file in either .net or windows got corrupted.

also what version of windows are you using?

Dreamsight (guest) 11 Jan 2011 17:18

I am using Windows 7 Home Premium 64-bit. When I could interact with it, that was before the errors started showing up. With the error, I could not launch it with out it crashing immediately. There was then no way for me to change options through its own menu.

Dreamsight (guest) 11 Jan 2011 00:57

Hmm. I am fairly confident it is fixed now, though startup since I got rid of the error is very slow.

coderOmega 11 Jan 2011 01:20

Have you tried to not load SliderDock during the boot to see if it helps but instead launch it manually?

Dreamsight (guest) 11 Jan 2011 17:12

Loading it manually also caused the same error.

But now that the error no longer shows up, yes launching it manually would keep startup from being so slow, however, before the error started happening it was not slow at startup at all. I would find it a pity to have to manually launch it each time I start up my pc. On the other hand, I cannot seem to get it to startup at the speed it used to startup (with it), so I guess I shall have to decide which is worse. Unless I can somehow get it back to the way it was before these errors occurred… Tried everything I can think of to be honest.

coderOmega 11 Jan 2011 17:29

I was thinking instead of using the build in option "Load SliderDock at startup", disable it and instead add SliderDock's shortcut to the windows start button > all programs > startup folder and see if it helps.

Also try to disable the options "priority = BellowAverage when SliderDock is loading" and "Automatically check for updates" in the dock's settings.
And turn off the ShaderEffects too just to make sure.
It's possible that one of those options conflicts with a corrupted files from windows.
This happened before.

Dreamsight (guest) 12 Jan 2011 23:24

Thank you :D I shall try that.

Dreamsight (guest) 13 Jan 2011 09:38

It has stopped working again. Same error as before, I'm afraid. Crashes immediately.

coderOmega 13 Jan 2011 14:18

Go to "C:\users\(username)\AppData\Local\SliderDock"
inside you should see the 2 files that SliderDock load when starting.
Delete both of them( make a backup of those files first).
Then launch SliderDock.
If this help then the save file was corrupted but I doubt that it is the case.

Otherwise you should try to download the .net setup and when you run it, select repair.
If this doesn't work, then it really is a windows file problem and I don't really know how to help.

OrcinusAdamantos (guest) 06 May 2013 08:37

Thank you my friend, that worked. i thought that I looked into the AppData directory but I see that Im in the wrong. :D hehe

I figured it was a file that had something to do with sliderdock or with windows update tuesday. Thats the last time that it worked properly. But none the less thanks a million

Dreamsight (guest) 14 Jan 2011 09:27

Neither suggestion got me anywhere. However, I have noticed that it seems to be crashing each time because it asks for internet access and my firewall blocks it. I have turned updates off, as I rather do this manually, so I do not see a reason for this. That is the only link I can find.

Dreamsight (guest) 14 Jan 2011 09:30

Thank you very much for trying to help me figure this out.

coderOmega 14 Jan 2011 14:49

After testing SliderDock in a virtual machine, I was able to replicate the problem.
Running SliderDock as administrator seems to stop the crash from happening.

Last edited on 14 Jan 2011 16:38 by coderOmega Show more

Dreamsight (guest) 16 Jan 2011 01:03

Even that does not stop it crashing for me. I do not know what to do. I am sorry.

coderOmega 16 Jan 2011 09:38

Then can you download this file (this is just a text file)
http://sliderdock.wikidot.com/local--files/forum:thread/SD.ini
and replace the one inside the SliderDock/data folder with this one.

This will turn off the auto update.
I'm still checking if anything else would cause the crash.

Dreamsight (guest) 16 Jan 2011 12:18

I checked the SD.ini file, and it was already the same as the one you put up. I downloaded it and replaced it anyway, but it just keeps crashing.
I wish I could come up with something to help. It was working to begin with, so it should be fixable.

I am sorry I did not give you this before. Here is the error-log:

Win32NT Microsoft Windows NT 6.1.7600.0

11/01/2011 12:30:11 AM
SliderDock version: 1.18
autoUpdate failed to check for new version
Unable to connect to the remote server

11/01/2011 12:34:21 AM
SliderDock version: 1.18
autoUpdate failed to check for new version
Unable to connect to the remote server

11/01/2011 12:50:10 AM
couldn't remove the mouse global hook
System.ComponentModel.Win32Exception: Invalid hook handle

11/01/2011 12:54:11 AM
couldn't remove the mouse global hook
System.ComponentModel.Win32Exception: Invalid hook handle

12/01/2011 1:29:19 PM
couldn't remove the mouse global hook
System.ComponentModel.Win32Exception: Invalid hook handle

Since the 12th I have been trying to get it to work and been trying to start it up every day, however, these attempts would not even add to the error-log, by the looks of things. Hopefully this log will still make the cause of the problem a bit more obvious.

coderOmega 16 Jan 2011 12:37

Can you also tell me which firewall you are using?
I just thought that maybe the firewall block something other than the internet connection.
If this is the case, it might explain why SliderDock does crash.

Dreamsight (guest) 16 Jan 2011 19:32

I am currently using ZoneAlarm. However, it also crashes when I have Windows Defender on (instead of ZoneAlarm), and more importantly: it also crashes when I have all my firewalls (checking Windows Defender as I know that has the tendency to turn itself on) turned off.

coderOmega 16 Jan 2011 23:27

Thanks for following this thread for so long.
I think most people would have abandoned by now.

Sadly I can't seem to find where this bug originate.
One of the problem was the caused by the auto update being turned on while there was no internet.
For this problem I will make a new release that fixes it.

But because the crash still occurs, it means there is another problem.
The last thing I can suggest you would be to try to download the portable version and see if this one works.

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